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Insureon Reviews 1,746

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TrustScore 4.5 out of 5

4.6

Insurance Agency
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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the friendly and knowledgeable staff, who are quick to respond and provide helpful service. Consumers found the process easy, streamlined, and fast, especially when obtaining quotes and binding coverage. People also value the good prices offered by the company. The level of contact experienced varies, with some reviewers reporting difficulty reaching an agent, while others praise the immediate and constant communication. Overall, individuals highlight the positive interactions with the company's team, who are patient, professional, and dedicated to meeting their business needs.See more

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Rated 5 out of 5 stars
Verified

The process of buying insurance has changed! Contacting an insurance broker and buying insurance online took a bit of time to get used to and understand but I figured it out had a successful result.... See more

Rated 5 out of 5 stars
Verified

Andrew was such a pleasure to deal with. He knew his stuff and helped us out as it was our first time buying this kind of insurance. On top of that he was extremely patient with us as we took our time... See more

Rated 3 out of 5 stars
Verified

Good communication with Agent but wasnt too enthused about the change in premium cost AFTER they took my credit card info. Misleading should have disclosed the price change before payment info was rec... See more

Rated 5 out of 5 stars
Verified

I'm a small business owner and was in need of liability insurance. Insureon was able to meet that need and going forward has made the renewal process seamless. In this time when everything is moving... See more

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Company details

  1. #63 of 99 best companies in Insurance Agency
  2. #12 of 20 best companies in Business Insurance Company
  3. #6 of 10 best companies in Commercial Insurance Company
  4. #22 of 30 best companies in Insurance Broker
  5. #19 of 52 best companies in Insurance Company
  6. #7 of 10 best companies in Liability Insurance Company

Written by the company

Insureon is an independent marketplace for online delivery of small business insurance. Headquartered in Chicago, Insureon is the largest digital agency for small and medium-sized businesses, offering policies from the nation’s top carriers, including Acuity, Chubb, The Hartford, Hiscox, Liberty Mutual, and Travelers. Insureon’s digital platform allows small-business owners to compare insurance quotes and buy coverage online. The company is licensed in 50 states and specializes in numerous industries, from IT professionals to restaurants, with more than 1 million policies written. Insureon is a division of Specialty Program Group and Hub International Ltd., ranked 5th among the world's largest insurance brokers with more than 15,000 employees in over 530 offices across North America, offering risk management, insurance, employee benefits, retirement, and wealth management products and services.

Written by the company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 98% of negative reviews

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How this company uses Trustpilot
Rated 5 out of 5 stars
Verified

BUYING INSURANCE HAS CHANGED: The process of buying insurance has…

The process of buying insurance has changed! Contacting an insurance broker and buying insurance online took a bit of time to get used to and understand but I figured it out had a successful result.
The process was more or less seamless, just make sure that the end result is founded in dealing with an insurance company of substance so you can sleep at night. So far so good.

Date of experience: July 08, 2025

Rated 5 out of 5 stars
Verified

Easy to work with

Easy to work with, and very friendly. I was able to get insurance in a fairly timely manner considering it was the holiday. Thank you for the help.

Date of experience: July 07, 2025

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